Consent Policy

Sharing should be understood, specific and chosen.

This policy explains how NALMEK records and uses consent in the enquiry process.

Before consent

We explain the purpose of collection, what information may be shared, the intended recipient role and what is expected to happen next.

Customer choice

You choose whether to continue. Documents are optional at the initial stage. Marketing and WhatsApp messaging require separate, unselected opt-ins.

Referrer duty

A Referrer must have the customer’s permission before entering any customer information and must use the customer’s own mobile number.

Withdrawal

You may request withdrawal when permitted. It applies prospectively and may not require deletion of records that must be retained for security, disputes or legal duties.